Contact us

Customer Support Hours
Monday to Friday | 11:00 AM – 7:00 PM (IST)

For general enquiries, please email us at info@ruchs.in.

Frequently Asked Questions
Can I contact you about collaborations or partnerships?

Yes! For business and collaboration enquiries, please email us at ruchsofficial@gmail.com with the subject line “Collaboration”.
Can I update or cancel my order through customer support?

Yes, you can contact us as soon as possible after placing your order, and we’ll try to assist before dispatch.
How do I exchange a product?

If you need a different size or style, you can place an exchange request through our support team. We’ll guide you through the simple process.
Are Ruchs products sustainable?

Yes. Ruchs is committed to conscious fashion by using eco-friendly fabrics, responsible sourcing, and low-waste production practices wherever possible.
Do you offer discounts or promotions?

Yes. We regularly run seasonal sales and exclusive offers. Subscribe to our newsletter or follow us on social media to stay updated.

Ethically Sourced

Everything we do starts with why

Made with care

We believe in building better

A team with a goal

Real people making great products

0

Trees Planted

0

Plastic Recycled

0

Water Saved

0

Artisans Supported